Apple Teddy Ciders & Fruit Juices

Reviews

• ★ ☆ ☆ ☆ ☆
  Had a coffee machine from this company at our business for years. Constantly had issues with it breaking down and leaking murky water all over our floor. Customers constantly complaining of stuff floating in their coffee. Called Apple Teddy numerous times to come fix it. Eventually asked them to just replace the machine with a new one. They replaced it with what was said to be new but was actually "refurbished". Same issues constantly with the 'new' machine. Called them one day to fix it again (same old) but rather than fixing it, the owner informed me that they were just going to take their machine out of our business because they weren't making enough money off of it. REALLY? Reason they weren't collecting any change out of it was because it was broken about 60% of the time and nobody wants to use a coffee machine that has murky water dripping out of it. So they showed up and took their machine without any apology. I should also mention, one time when I called them to come fix our machine the owner answered and told me he's on vacation and seemed very annoyed that I was calling him. I said "this is the # that is listed on your website...is there someone else I can talk to?" To which he says that he will fix it himself when he's back (fair enough) but the way he was rude about it was just ridiculous. How was I to know he was on vacation and didn't bother to forward any of his business calls? This company does not care about their customers.
  By Portia Fralick, June 04, 2017
• ★ ★ ★ ★ ★
  My company Planet Fitness Alberta has worked with Appleteddy for over 15 years now, and found it as a very good company that cares. I'm thinking Portia Fralicks bad review of Appleteddy coffee may have mistaken Planet Coffee company in Red Deer as being Appleteddy coffee. Planet Coffee owner Mr. Wes Philips passed away and was also a very good man to work with. Just wanted to set the record straight... My company Planet Fitness has no link to Planet Coffee here in Red Deer and would give Appleteddy coffee 5 stars!
  By Planet Fitness Alberta, January 12, 2017

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